Shipping Policy


Orders will always be shipped as soon as possible (usually 5 business days).

All products sold at are designed and made manually, at a small scale and take their time. Although we usually have a stock, we might have to manufacture what you ordered specifically and shipping might be delayed, up to two weeks after your order is placed. If this is the case, we shall contact you and inform you about the situation as soon as we can.

If your order is a preorder item, it will be ship at the estimated release time as outlined in the product description.

If you have any doubts about shipping, please contact us at [email protected].

International Shipping

We ship to most countries. Just add the items you like to your cart, and Big Cartel will calculate the shipping costs for you. Please be aware that shipping overseas can take 28 days or more. Some products are shipped in Europe, that means there are other partners that ship respectively from their countries


We do not offer refunds on orders once the order has shipped. If your order doesn't arrive, please let us know and we'll work something out.

If your order comes damaged, please send over a picture to [email protected] of the damage and we’ll be sure to send you out a replacement.